Terms and Conditions for Home Cook and Meal Services

1. Introduction

These terms and conditions govern the use of life gracious’s home cook and meal services. By accessing or using our services, you agree to comply with and be bound by these terms.

2. Service Description

[Life gracious] provides home cook and meal services, delivering freshly prepared meals to customers' homes. Our services include [Home cook services, meal services, laundry services, café, canteen , etc.].

3. Ordering and Payment

  1. a. Order Placement: Customers can place orders through our website or other designated platforms through call.
  2. b. Payment: Payment is due at the time of order placement. We accept [online and cash]. Orders will only be processed upon receipt of payment.

4. Delivery a. Delivery Areas: We deliver to specified areas.(New Gurgaon and Vasant kunj delhi ,Customers are responsible for providing accurate delivery information. b. Delivery Schedule: Delivery times and dates are specified during the ordering process. While we make every effort to adhere to the schedule, unforeseen circumstances may cause delays.

5. Cancellations and Refunds

  • a. Cancellations: Customers can cancel an order up to [for lunch till morning 7 am and for dinner till 1 pm] before the scheduled delivery. Cancellations after this time may not be eligible for a refund.
  • b. Refunds: Refunds are issued at our discretion and may be subject to a processing fee. Refunds will not be provided for orders already in the preparation or delivery process, also for home cook services refund will be initiate only in fail to deliver services from life gracious.

6. Food Safety a. Allergies: Customers are responsible for informing us of any allergies or dietary restrictions. While we take precautions, we cannot guarantee the absence of allergens.

b. Food Storage: Customers are advised to follow provided instructions for proper food storage and consumption.

7. Privacy Policy

a. Personal Information: We collect and use customer information in accordance with our privacy policy. By using our services, you consent to the collection and use of your personal information.

8. Limitation of Liability Life Gracious is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

9. Changes to Terms and Conditions Life gracious reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes, and continued use of our services constitutes acceptance of the modified terms.

10. Contact Information For questions or concerns regarding these terms and conditions, please contact us at [9045047107/9910698724/9999305375/8800195395].

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